Emergency certificate (EC) is a one-way travel-one-time document, which is issued in the following cases:

(a)   Validity of Indian passport has expired and the applicant has no valid and legal visa status in New Zealand

(b)   Passport is lost/stolen/damaged/misplaced and not traceable and the applicant is no valid and legal visa status in New Zealand and has to return to India on emergency grounds;

(c)   the applicant is under orders of deportation by US authorities and does not have travel document to go back to India. In such cases, request for grant of EC is forwarded through Immigration Authorities from New Zealand only.

Document Required:

a.    Print out of duly completed and signed (by applicant) online EC Application Form. Procedure for applying online is as under below:

· Login At: https://mportal.passportindia.gov.in/mission/ using the newly created USER ID and fill in the user-friendly application form online at the same portal. (In case you have earlier availed any consular service                using any Login ID from any other Consulate/Embassy/High Commission of India or from New Delhi, your application will be lodged again in the same Office on the same Login ID. Therefore, you need to register                    with CGI Auckland with a new and different Login ID first time then you can use the same one for future services from the CGI Auckland.) Best viewed in Internet Explorer 9.0 and above. 

· Please select the correct Indian mission New Zealand-Auckland.

· Applicant must upload an ICAO -compliant photograph, a scanned copy of their signature and all other relevant documents prior to submitting the application (MANDATORY). EC Online Application should be           accurately filled. 

· After submitting the form online, take a printout of the application.

b.  Original Indian passport (Not attested copies please). If Passport lost, then please submit Original Police Report with lost passport number mentioned on it.

c.  A copy of previous Indian passport, wherever possible.

d.  Proof of Indian nationality if passport is not available.

e.  Copy of valid New Zealand visa. If not available, copy of last visa held by the Applicant or any correspondence with Immigration New Zealand regarding visa.

f.    Local Police conviction check report from Ministry of Justice, New Zealand if applicant does not hold valid visa.

g.  Payment Proof of fee NZ$ 29.00.

h.  Explanation Letter for applying Emergency Certificate.

i.    Annexure "F" duly filled and signed by the Applicant and then attested by Justice of Peace or Deputy Registrar or Notary must be submitted if LOST Passport (DOWNLOAD).

j.    Other ID Proofs such as Driving license, PAN, Aadhaar, etc. (Justice of Peace attested) in case of LOST Passport.

k.   One way travel itinerary (Please block the tickets and do not make firm travel bookings before receiving the Emergency Certificate.)

Submit the printout of the online submitted application along with requisite documents (as mentioned above) at Consulate General of India, Auckland or through courier at: - 

Consulate General of India Auckland, Level 14, 151 Queen Street, Auckland-1010.

Note: Personal interview is must. No need to book prior appointment. Please appear at CGI, Auckland with all above documents between 9:30 am to 12:30 pm on any working day (Monday to Friday and except public holidays of CGI Auckland). (List of Holidays).

Out of Office Hours, for CONSULAR SERVICES ASSISTANCE IN CASE OF DEATH AND MEDICAL EMERGENCY ONLY, applicant may contact on +64 212 227 651. Please be informed that applicant need to provide document in respect of emergency situations.

Processing Time: 

EC will be issued on confirmation of Indian nationality and passport particulars. If this is confirmed at the level of the Consulate, EC would be issued within 7 working days and in case of extreme emergency, it can be issued earlier.  If the Indian nationality and the passport particulars of the applicant could not be confirmed at the level of the Consulate, the case would be referred to the concerned authorities in India and EC would be issued only after receiving confirmation/clearance from them.