Procedure and Document Requirement

Migration to a New Version of Passport Seva Portal for Passport and PCC Services. In this regard, it is hereby advised that with effect from 3rd October 2025, all applicants must:
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Procedure:

The new GPSP Version 2.0 portal which can be accessed via the following link https://mportal.passportindia.gov.in/mission/

A. If applicant is availing Consular Service first time from CGI Auckland, he/she needs to register himself/herself. In that case please Register by clicking on "Register" Link. Save the login credentials newly created.

B. If the applicant is already registered with CGI Auckland, he/she may use the same login credentials for application Submission.

Login with the registered login ID and Password on "User Login" on the link provided above
In the Applicant Home Page, click on "Surrender of Indian Passport" link to file a new application
After submitting the form online, take a printout of the application.
Applicant must upload an ICAO-compliant photograph, a scanned copy of their signature and all other relevant documents prior to submitting the application (MANDATORY).
Application details should exactly match with the information in the Indian passport. Else the application will be rejected
If the applicant is a minor, both parents must sign on the last (declaration page) of the application form.

Documents required:

1.	Completed and signed application form for Surrender of Indian Passport. Please visit: link https://mportal.passportindia.gov.in/mission/ to complete an online registration and print the duly filled application form. (In case of minors both parents should sign- on last page/declaration of the form)
2.	Indian Passport (Original and Copy) – last held
3.	New Zealand / Foreign Citizenship Certificate Copy.
4.	Coloured photocopy of bio-pages of New Zealand/ foreign passport duly attested from Justice of Peace or Notary or Deputy Registrar
5.	In case the Indian Passport is LOST Photocopy of Indian passport Travel summary from immigration New Zealand Lost Passport Police report /FIR copy with Lost Indian Passport number mentioned on it.
6.	Name Change Certificate (if applicable) If Applicant’s name is different/changed on the Foreign Citizenship Certificate or Foreign Passport from that of the Indian Passport. However it may be noted that Surrender Certificate will be printed with the same name as printed on the Indian Passport.
7.	In case the applicant is a minor (under 18 years) both parents must provide copies of the bio page of their passports - attested by JP
8.	Affidavit for retention and/travel attested by JP, Click here to download if the applicant Retained the Indian passport beyond 3 years from the date of acquiring foreign citizenship. And / OR Travelled using the Indian passport after acquiring foreign citizenship. If the applicant is a minor, the affidavit should be signed by either parent (Duly attested by JP)
9.	Each application is processed individually and may be ready with a gap of few days. Applicants are therefore, requested to send separate self-addressed prepaid courier envelope (with tracking facility) for each application to return your passport and document after completion of the process. Please keep record of tracking numbers.

Submission of Applications:

Application may be submitted in person (by prior appointment only) between 09:30 AM to 12:30 PM on working days or sent through courier at the following address:

Consulate General of India,

Citizenship Section,

Level-14, 151 Queen Street

Auckland - 1010

For the Applications being sent to CGI Auckland by courier, the applicants are requested to write Complete Sender Address (Applicant’s Address with contact number) on the courier bags.

For the Return Courier bag to be provided with the documents, the applicants are requested to write before sending, Complete Sender Address (Consulate General of India, Citizenship Section, Level-14, 151 Queen Street, Auckland - 1010) and Complete Delivery Address (Applicant’s Address and contact number).

The Courier bags being delivered to CGI Auckland and the Return Courier Bags submitted with the applications to receive the documents, must be with the tracking facility. Please do not send or attach a courier bag without a tracking facility. It is the responsibility of the applicants to note down/retain the tracking details of their both (incoming/outgoing) courier bags. CGI Auckland would be unable to provide the tracking details of the couriers.