THE CONSULATE DOES NOT ISSUE FORMAL APPLICATION ACKNOWLEDGEMENTS OR STATUS UPDATES. PLEASE DO NOT CALL OR EMAIL FOR STATUS CHECKS OR CONFIRMATION OF APPLICATION RECEIPT. KINDLY USE THE ONLINE STATUS-TRACKING LINK TO MONITOR YOUR APPLICATION’S STATUS, AND USE YOUR COURIER TRACKING NUMBER TO CONFIRM DELIVERY OF YOUR APPLICATION TO THE CONSULATE.

General Information

The Consulate General of India offers consular services to Indian Citizens living abroad and in some cases to Person of Indian Origin or Foreigners residing under its jurisdiction.

A. Jurisdiction:

Applicants must ensure they submit applications only to the office responsible for their region.  Applications belonging to the area out of the jurisdiction area of the Consulate will be returned at first instance as these applications lodged in other Missions can neither be processed here nor be transferred internally. 

B. Consular Services Offered:

The following services may be availed from Consulate General of India Auckland subject to presentation and/or submission of proper documentation. 

1.Passport Issue/Reissue/Surrender

       A. Fresh Passport and Birth Registration of Children born to Indian Parents in New Zealand

       B.Passport Reissue

       C. Surrender of Indian Passport after obtaining Foreign Citizenship

2. Police Clearance Certificate for Indian Passport Holders 

3.Visa (For NZ Passport or non-Indian Passport holders except Afghanistan Passport holder)

4. Issue/Reissue and Renunciation of OCI Card

5. Miscellaneous Consular Service

• Police Clearance Certificate (for non-Indian Passport Holders)

• Police Clearance Certificate (For non-Indian Passport Holders)-For Traffic Conviction/Taxi License/Passenger Endorsement)

• Certificate of Birth

• Life Certificates & Attestation of pension papers

• Life Certificates & Attestation of pension papers

• NRI (Non-Resident Indian) Certificate

• Registration of Death of an Indian National

• NOC required for transportation of body/ashes back to India

• Attestation of affidavit, Declaration or Power of Attorney

• Attestation of Company/Trade documents

• Attestation of Documents by issued by New Zealand authorities

• Attestation of Documents issued by Indian authorities

• Attestation of Affidavit needed from parents living abroad and applying Minor's Passport in India

• Confirmation of Driving License Particulars

• Application for re-issue of International Driving Permit (IDP)

D. Emergency Services Offered:

   1. Emergency Certificate

   2. Emergency Visa (DEATH AND MEDICAL EMERGENCY ONLY)

For more information, please visit the relevant section following the links on the Home Page.

• E. Timings:

Note: Consulate closed on Saturdays, Sundays & Public Holidays. Please check list of holidays here (Scan_0001-3.pdf).

• F. Application Submission:

All applications for Consular Services and Emergency Services must be submitted in either of two ways:

• a. In-Person Submission: Book appointment (https://www.cgiauckland.gov.in/apt/appointment.php) and visit the Consulate during application submission hours.
• b. Though Courier: Applicants are encouraged to send their applications by Post. Duly completed applications are processed at par with the applications received in-person. Please send self-addressed return courier with tracking facility along with your application. Separate envelopes must be provided for multiple applications.
  
  
• G. Contact us:
• a. Address:

Consulate General of India Auckland, Level 14, SAP Tower, 151 Queen Street, Auckland, NZ 1010.

• b. Website: Consulate General of India, Auckland, New Zealand

[All relevant information is provided at our website and at relevant webpage.  Please use the status link provided, to know the status, which is updated on real time basis.  Due to high number of calls, we are unable to take all calls.  Therefore, for general information and status enquiry, please visit our website and use status link]

• c. Email ID:

PCC for Indian Passport Holders: pcc[dot]auckland[at]mea[dot]gov[dot]in

Passport: ppt[dot]auckland@mea[dot]gov[dot]in

Visa and OCI: visa[dot]auckland@mea[dot]gov[dot]in

Miscellaneous Consular Services: cons1[dot]auckland@mea[dot]gov[dot]in

Emergency Services: cons[dot]auckland@mea[dot]gov[dot]in

Public Grievances: hoc[dot]auckland[at]mea[dot]gov[dot]in

Note:

1. 1. Consulate General of India, Auckland would prefer all communications to be in writing, for record and accountability.  
2. 2. CGI Auckland does not provide information on status enquiry for various Consular services.  
3. 3. Only e-mails pertaining to issues beyond the information available online will be answered.  

WHEN WRITING TO US, YOU MUST INCLUDE THE FOLLOWING: 

i) Applicant's full name (as in passport):
ii)  Correct application/file number:
iii)  Postal address:
iv) Phone number:
v) Mode of application with date (in person at the consulate or courier - courier no. if sent with courier):
vi) Whether pre-paid return courier with tracking no.  was provided (if yes, return courier tracking no.):

As a large volume of e-mails are received regularly, your email without full details may remain unattended.

In case your query still stands unresolved, kindly send us an email on cons.auckland@mea.gov.in after prescribed time limits with your complete details as stated above and allow us some time to look into it and respond.

EMERGENCY NUMBER (AFTER OFFICE HOURS ONLY): FOR CONSULAR SERVICES ASSISTANCE IN CASE OF DEATH AND MEDICAL EMERGENCY ONLY

+64-21-222-7651

+64 212 227 651 (24x7) NO STATUS CHECKS OR GENERAL ENQUIRIES on this number

(24 x 7) Helpline number for WOMEN (India)
+91  7827170170 and  website for the helpline is www.ncwwomenhelpline.in
[ National Commission for Women]

Note: 

The Consulate General of India in Auckland reserves the right to seek additional documentation in respect of any application for any listed above.

1. FEE PAYMENT:

To know fee amount for various consular services, kindly visit the following links below:

Payment Mode:

For payment modes, kindly visit the link below:

Payment Mode (https://www.cgiauckland.gov.in/page/fee-payment/)

FOR ALL THE PAYMENTS MADE BY BANK TRANSFER, KINDLY ENCLOSE A PAYMENT PROOF OF TRANSACTION ALONG WITH YOUR APPLICATION. DATE OF TRANSACTION, FEE AMOUNT AND ACCOUNT NO. OF CONSULATE GENERAL OF INDIA, AUCKLAND SHOULD BE CLEARLY VISIBLE ON ANY SUCH PAYMENT PROOF ENCLOSED. 

1. PROCESSING TIME:

Passport Renewal : 30 working days

Police Clearance Certificate : 45 working days

PCC / Other Services on Non-Indian Passports : No time limit

Miscellaneous Consular Service : 5-8 working days

Surrender Certificate : Approx. 90 days

OCI : 45 working days

Visa

(New Zealand Passport holders) : 8-10 Working Days

Other than New Zealand Passport holders : 12-14 Working Days

Pakistan, PR China & Sri Lankan origin applicants: No Time Limit

PROCESSING TIME MENTIONED ABOVE FOR ALL SERVICES IS ONLY INDICATIVE and subject to completion of all formalities and will be counted from the date of receipt of completed documents/ fee etc. in all respect. 

Applicants are advised to not to make any firm bookings / travel plans before receipt of their passport/documents etc. Confirmed travel booking will not be accepted as a ground for urgency in service.

1. STATUS ENQUIRY

THE CONSULATE DOES NOT ISSUE FORMAL APPLICATION ACKNOWLEDGEMENTS OR STATUS UPDATES. PLEASE DO NOT CALL OR EMAIL FOR STATUS CHECKS OR CONFIRMATION OF APPLICATION RECEIPT. KINDLY USE THE ONLINE STATUS-TRACKING LINK TO MONITOR YOUR APPLICATION’S STATUS, AND USE YOUR COURIER TRACKING NUMBER TO CONFIRM DELIVERY OF YOUR APPLICATION TO THE CONSULATE.

Kindly visit link: (link8)

PCC STATUS ENQUIRY

Kindly visit link: (link9)

OCI STATUS ENQUIRY

Kindly visit link: (https://ociservices.gov.in/statusEnqury)