Important Information (Must Read)

PUBLIC WORKING HOURS

Submission of applications in person : 0930-1230 hrs (By prior appointment only)

Public Enquiry in person : 0930-1230 hrs (By prior appointment only)

Delivery of documents to the applicants : 1600-1700 hrs

Link: Holidays at Consulate General | Consulate General of India, Auckland, New Zealand

(Saturday/Sunday– Closed)

JURISDICTION

Applicants residing in the regions of NORTHLAND, AUCKLAND AND WAIKATO, should apply for Consular Services (Passport, PCC, attestation etc) at Consulate General of India, Auckland. Applicants residing outside of the above regions must apply to High Commission of India, Wellington.

SERVICES RENDERED:

Currently, following services are being provided by the Consulate: -

Passport fresh issue/renewal/Emergency Certificate
Renunciation/Cancellation/Surrender of Indian citizenship/passport
Attestation of Documents
Affidavit of a parent when applying for a child's passport in India
Police Clearance Certificate (PCC)
Birth certificate (on passport basis)
Registration of Birth
NRI (Non-Resident Indian) Certificate
Life Certificates for Pensioners
Death Certificate & Certificate required for transport of mortal remains/ashes to India
Liquor Permit

APPLICATION SUBMISSION

Please note that applications can be submitted to the Consulate in following two modes only:

In person at the Consulate – BY PRIOR APPOINTMENT ONLY.

By Post – Applicants are encouraged to send their applications by Post. Duly completed applications are processed at par with the applications received in-person.

FEE PAYMENT

To know fee amount for various consular services, kindly visit the two links below:

Passport Services | Consulate General of India, Auckland, New Zealand

Misc. Consular Services | Consulate General of India, Auckland, New Zealand

For payment modes, kindly visit the link below:

Fee Payment | Consulate General of India, Auckland, New Zealand

FOR ALL THE PAYMENTS MADE BY BANK TRANSFER, KINDLY ENCLOSE A PAYMENT PROOF OF TRANSACTION ALONG WITH YOUR APPLICATION. DATE OF TRANSACTION, FEE AMOUNT AND ACCOUNT NO. OF CONSULATE GENERAL OF INDIA, AUCKLAND SHOULD BE CLEARLY VISIBLE ON ANY SUCH PAYMENT PROOF ENCLOSED.

APPOINTMENT BOOKING

It is mandatory to book an appointment to visit Consulate. For booking an appointment kindly visit (Appointment System: Book your Appointment Online)

PROCESSING TIME

Passport Renewal : 30 working days

Police Clearance Certificate : 45 working days

PCC / Other Services on Non-Indian Passports : No time limit

Power of Attorney, Attestation etc. : 5-8 working days

Surrender Certificate : Approx. 90 days

PROCESSING TIME MENTIONED ABOVE FOR ALL SERVICES IS ONLY INDICATIVE and subject to completion of all formalities and will be counted from the date of receipt of completed documents/ fee etc. in all respect.

CURRENTLY, WE ARE EXPERIENCING DELAY IN THE ABOVE SERVICES.

Applicants are advised to not to make any firm bookings / travel plans before receipt of their passport/documents etc. Confirmed travel booking will not be accepted as a ground for urgency in service.

PASSPORT STATUS ENQUIRY

Kindly visit link: Passport Services | Consulate General of India, Auckland, New Zealand

When your status display- Applicant is requested to collect the passport from counter at Indian Embassy/Consulate

The New passport of the applicant is received at Consulate. The new passport along with old, cancelled passport would be dispatched to the applicants by their return courier bag submitted with their application(s) in next 1-3 working days.

The applicants who have requested for the collection of the passports in person, will receive the email for collection in next 1-3 working days after this status. If no email is received by the applicant within 3 working days from this status, they can come to collect the passports in person after 3 working days between 1600-1700 hrs.

PCC STATUS ENQUIRY

Kindly visit link: Police Clearance Certificate (Indian Passport holders) | Consulate General of India, Auckland, New Zealand

CONSULATE’S ADDRESS

Level 13, SAP Tower, 151 Queen Street, Auckland – 1010

Phone: +64 9 218 8216

BEFORE YOU CALL

Due to the high volume of calls, your call may sometimes be on hold or remain unanswered. We apologize for any inconvenience caused due to this and urge you to send an email.

Consulate General of India, Auckland would prefer all communications to be in writing, for record and accountability.

CGI Auckland does not provide information on status enquiry for various Consular services.

Only e-mails pertaining to issues beyond the information available online will be answered.

WHEN WRITING TO US, YOU MUST INCLUDE THE FOLLOWING:

i) Applicant's full name (as in passport):

ii) Correct application/file number:

iii) Postal address:

iv) Phone number:

v) Mode of application with date (in person at the consulate or courier - courier no. if sent with courier):

vi) Whether pre-paid return courier with tracking no. was provided (if yes, return courier tracking no.):

As a large volume of e-mails are received regularly, your email without full details may remain unattended.

In case your query still stands unresolved, kindly send us an email on cons.auckland@mea.gov.in after prescribed time limits with your complete details as stated above and allow us some time to look into it and respond.

EMERGENCY NUMBER

+64 212 227 651 (24x7) NO STATUS CHECKS OR GENERAL ENQUIRIES on this number

FOR CONSULAR SERVICES ASSISTANCE IN CASE OF DEATH AND MEDICAL EMERGENCY ONLY

(In case of a genuine emergency requiring urgent consular assistance, please send a brief SMS outlining the emergency and the service required. In cases of genuine emergency, you will be contacted shortly to address the issue)

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