Emergency certificate (EC) is a one-way travel-one-time document, which is issued to Indian nationals who do not hold valid Indian passports and need to travel back to India. It is usually issued to persons detained by New Zealand authorities who are to be deported back to India and to Indian nationals who wish to travel to India on an emergency basis. The following documents will be required for this purpose:

• All applicants must complete online Passport Application Form At: https://mportal.passportindia.gov.in/mission/ by creating a USER ID.  Best viewed in Internet Explorer 9.0 and above. EC Online Application should be accurately filled. 

• Login using the newly created USER ID and fill in the user-friendly application form online at the same portal. 

• Please select the correct Indian mission New Zealand-Auckland.

• After submitting the form online, take a printout of the application.

• Applicant must upload an ICAO -compliant photograph, a scanned copy of their signature and all other relevant documents prior to submitting the application (MANDATORY).

• Submit the printout along with requisite documents (as mentioned below) and prescribed fees in person at Consulate General of India, Auckland or through courier at: - Consulate General of India Auckland, Level 14, 151 Queen Street, Auckland-1010

• Documents Required:

a. Duly completed and signed (by applicant) online EC Application Form.

b. Original Indian passport (Not attested copies please). If Passport lost, then please submit Original Police Report with lost passport number mentioned on it.

c. A copy of previous Indian passport, wherever possible.

d. Proof of Indian nationality if passport is not available.

e. Four recent passport-size (35x45mm) photographs with white background.

f. Copy of valid New Zealand visa. If not available, copy of last visa held by the Applicant or any correspondence with Immigration New Zealand regarding visa.

g. Local Police conviction check report from Ministry of Justice, New Zealand if applicant does not hold valid visa.

h. Attach proof of payment for the fee of NZ$ 29.00.

i. Explanation Letter for applying Emergency Certificate.

j. Annexure "F" duly filled and signed by the Applicant and then attested by Justice of Peace or Deputy Registrar or Notary must be submitted if LOST Passport (DOWNLOAD).

k. Other ID Proofs such as Driving license, PAN, Aadhaar, etc. (Justice of Peace attested) in case of LOST Passport.

l. One way travel itinerary (Please block the tickets and do not make firm travel bookings before receiving the Emergency Certificate.)

m. Self-addressed prepaid courier envelope with tracking sticker to return your passport. The applicant may use any courier service (with tracking facility) of their choice and are advised to keep the tracking numbers with them as High Commission of India will not take any responsibility in case the courier is lost/misplaced/damaged or delayed. Please do not send the application via ordinary post. Before making any status enquiry about the application please check with the courier service whether the application has been delivered to our office. 

• Personal Interview is must. No need to book prior appointment. Please appear at CGI, Auckland with all above documents between 9:30 am to 12:30 pm on any working day (Monday to Friday and except public holidays of CGI Auckland). (List of Holidays).

• Note:

Processing Time: No maximum time can be prescribed – it depends on time taken to verify Indian nationality.

Mode of Payment of Fees :  

APPLICATIONS BY COURIER/POST: -  

Online Bank Transfer in the bank account of Consulate General of India, Auckland. The bank account details are –  

A/C No. 03-1798-0279980-013  

A/C Name: Consulate General of India  

Bank name: Bank of India  

Kindly note some of the banks require 15-digit account number for bank transfer. Kindly exclude a ‘0’ from -013 to make it 15 digits. Only in this case, A/C No. would be 03-1798-0279980-13  

While making the bank transfer payment, the applicant must ensure the following information is entered in Particulars,  Code and  Reference fields for each payment: -  

Applicants are requested not to send cash along with applications in the courier/Post. Such applications will be returned without processing. 

IN-PERSON APPLICATIONS AT THE CONSULATE:  

By Debit card Only

Cheques or Money Orders/Credit Cards are not accepted.